Who We Are
No hidden operation. Every agent accounted for.
Webshark BPO runs as a visible extension of your team—dedicated agents, assigned leads, and weekly QA checkpoints you can audit.
— Staffed Like Your Office
Dedicated agents, not a shared pool
Each client gets a named team lead, defined SLAs, and agents trained exclusively on their campaign—not rotated across whoever's available.
Training protocols, QA call reviews, and performance reports are shared with you on a schedule you set. The operation is yours to inspect.
Built to Report
CRM-enabled from day one
100+ Active Agents
24 / 7 Operations
Weekly QA Reporting
Predictable shift coverage across time zones—no gaps, no scramble, no unplanned downtime on your queue.
Scored call reviews, conversion breakdowns, and retention flags delivered to your inbox on a fixed schedule.
Trained, assigned, and reporting against your campaign metrics from the first live call.
See exactly what happens before your first call
Walk through every step—from initial consultation to agents live on your campaign—with no gaps and no surprises.