— Client Results
Outcomes our clients can actually quote back.
Every engagement below is measured by call volume handled, conversion lift, or ramp time—not a star rating.
Travel & Vacation
34% booking conversion lift in 6 weeks
Webshark stood up a 12-agent vacation booking desk in under three weeks. Call abandonment dropped 40% and our conversion rate moved from 18% to 34% inside the first campaign cycle.
— Director of Reservations, Mid-Market Travel Agency
Insurance & Benefits
9-day ramp from signed contract to live agents
We had an enrollment deadline 11 days out. Webshark completed training and went live on day nine. Quality scores from our QA team averaged 91% in the first full week.
— VP of Operations, Regional Health Insurance Carrier
E-Commerce & Retail
8,400 tickets resolved, 96% first-contact rate
Peak season hit us with 8,400 support tickets in 30 days. Webshark's team hit a 96% first-contact resolution rate. We extended the contract immediately after the campaign ended.
— Head of Customer Experience, D2C Apparel Brand
Healthcare & Telehealth
22% more appointments, same headcount budget
Webshark's outbound appointment-setting team delivered 22% more booked consultations than our previous vendor—at the same cost per seat. Reporting was transparent from day one.
— Chief Operations Officer, Telehealth Platform
Numbers that show up on every report.
9 Days
91%+
78%
100+
Of clients extend beyond their initial campaign term—retention, not just conversion.
Trained agents operating across travel, insurance, e-commerce, and healthcare verticals.
Median time from signed agreement to first live agent on campaign.
Average QA score across active campaigns in the trailing 12 months.
See what your campaign looks like on paper.
Webshark operates 24/7. First availability is typically within 48 hours of your request.
Book a 30-minute consultation. We scope your call volume, vertical, and ramp timeline—no obligation, no vague pitch deck.